Do we collect any personal information from you?
At times we make collect your personal information, however we will not disclose any information collected by you to any third party unless requested by a court of law.
What do we do with your information?
At times we may need to contact you regarding your account, competitions or to update records. All your information is kept safe and away from all employees. Except those who have special clearance for such information.
We collect your IP address to help limit and protect your information. We will not disclose your IP address to anyone unless requested by a court of law.
Why did you receive an email from us?
Your email address is either listed with us as someone who has expressly shared your email address for the purpose of receiving information in the future (“opt-in”), or
you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone, without your advance permission or unless ordered by a court of law. Information submitted to us is only available to selected employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply reply back ‘STOP’ in the subject line, and you will stop receiving emails from us this can take up to 48 hours.
Why we collect personal information
We collect Personal information for a number of reasons, including:
– to provide you with our products or services;
– to administer our relationship with you;
– to facilitate the running of trade promotions and other competitions;
– to monitor activity on our website’s, for the purpose of maintaining the security of those website’s;
– to compile a databases to enable us to market our goods and services more accurately;
– to provide advertisers with information to assist them in their decision making processes and marketing of goods and services.
How we collect personal information
We primarily collect Personal Information directly from you through written and/or verbal means of communication. However, Personal Information may be collected in a variety of ways, including:
– application forms;
– competition entry forms;
– posted mail;
– website’s (including in some instances cookies);
– online transactions;
– public surveys;
– business contacts (e.g. contractual documents); and
– other forms of written and / or verbal communication.
The type of information we hold about you.
We only hold information about you that is relevant to our relationship with you. Generally, the Personal Information we hold will include (where relevant) your name, contact details, membership/card/account number/s, records of correspondence, subscription and payment details, type of business and billing statements.
How we hold your personal information
Depending on the circumstances, we may hold Personal Information in hardcopy or electronic form, or both. Generally, we keep hard copies of all correspondence that we enter into and maintain details about Individuals that we interact with in our electronic database.
How we secure your personal information
We hold all hardcopy and electronic records of personal information in a secure manner to ensure that it is protected from loss, misuse, unauthorized access, modification or disclosure. Personal information held in electronic form is, wherever practical, password protected and/or encrypted.
We limit the information that our staff have access to, to help protect your privacy; however there may be times where staff may request specific information about you to help process your request.
You may correct your personal information
We regularly monitor the quality and accuracy of Personal Information that we maintain and, where practicable, update that information. In addition, you may request that your Personal information be updated at any time.